Quality Control Assistant
Quality Control
Calgary, AB
Description:
As one of North America's top fresh produce companies, we’re proud to be one of Canada’s 50 Best-Managed Companies. People expect the world from us and we deliver, bringing them over 100 varieties of produce from more than 20 different countries. Our business is managed by a team of professionals delivering exceptional service from over a dozen offices throughout North and South America.
For the right candidate, we’re offering the opportunity to grow with us in an exciting, dynamic environment.
Results/Outcomes
The quality control assistant provides support to an assigned office for the quality control department, and plans and organizes own activities so that multiple requests for information are dealt with in a timely and courteous manner, and that information and data are accurately processed.
Responsibilities & Accountabilities
Organizes and assists with selection, packaging and shipping of sample orders.
Audits QC supplier web site reports and photos to ensure they are posted, timely, and accurate. Maintains QC supplier web site e-mail notification lists (ongoing maintenance, start of the season review).
Services grower-specific QC requests (e.g. inventories, QC statistical reports). Ensures growers are being notified (e.g. in cases when they want a non e-mail notification).
Assists in QC inspection setup (report generation, data manipulation). Maintains QC procedural documentation. Monitors and records product temperature. Coordinates organic related issues (segregations).
Manages repack (temp) staff timesheets
Assists with maintaining food safety/security documentation at storage locations. Coordinates audits (Food Safety type ‘walk about’).
Answers phones and route calls and/or requests. Maintains visitor’s log.
Aids visiting exporters/inspectors with special requests (i.e. running daily inventories, investigating daily product sales) in particular during the SAM deal.
Maintains inventory on/off hold status for section 8E kiwi, GRE, ITA, NZP, especially equipment calibrations.
Position Requirements
Behaviours
• Works with a sense of urgency
• Demonstrates decisiveness
• Promotes a customer-focused culture in alignment with the company’s core values, guiding principles, and climate goals
• Flexible and open to new ways of doing things
• Ability to complete a high volume of work within deadlines
• Excellent organizational skills
• Strong problem solving skills
Experience
• 1-2 years of related experience in quality inspection and control in the produce industry
Skills & Technical Knowledge
• Knowledge of standard office practices, methods and equipment
• Beginner level knowledge of Microsoft Excel, Word and Outlook
• Ability to handle a high volume of telephone calls and in-person requests in a customer service environment
Credentials (DESIRED)
• Degree, diploma or related industry training in agricultural practices, post-harvest technology
Visit www.oppyproduce.com to learn more about The Oppenheimer Group
Send your resume to:
Human Resources
#101 - 11 Burbidge Street
Coquitlam, BC V3K 7B2
Contact:
jobs@oppy.com
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